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New York State enacts the Restaurant Reservation Anti-Piracy Act to combat unauthorized reservation resales
New York has passed a new law aimed at combatting predatory practices in the restaurant reservation industry. The Restricted Reserved Reservation Ticket Sales Act, more commonly known as the Restaurant Reservation Anti-Piracy Act, prohibits third-party platforms from selling reservations without a direct, written agreement with the restaurant in question [1][3]. The law will take effect on Feb. 1, 2025.
The new legislation comes in response to the growing problem of unauthorized resellers, who have been known to use AI bots to hoard reservations and resell them at inflated prices. This illegal activity leads to high no-show rates and late cancellations, disrupting restaurant operations and impacting their profitability [5].
In addition to providing protection for the restaurants, the Act aims to improve the overall customer experience. By eliminating the influence of bots and unauthorized resellers, consumers are more likely to secure reservations honestly, resulting in a smoother and more enjoyable dining experience [2].
Support for the legislation has come from major reservation platforms, such as Resy and Tock, indicating a broader industry commitment to combating unauthorized reservation sales [2]. The new law also sets a precedent for potential similar legislation in other states [4].
Michael Pascale, the co-founder of OpenTable, weighed in on the legislation, saying, "The illegal resale of restaurant reservations is a long-standing problem that has caused significant disruption for restaurants and their customers. We commend New York for taking decisive action to address this issue and setting a national standard to prevent such unscrupulous practices."
While the immediate impact of the new law is yet to be seen, many in the industry feel it is a step in the right direction towards protecting New York's restaurant owners and customers.
References[1] The New York State Legislature, "AN ACT to amend the public service law, in relation to the advertising, sale, resale, and offering for sale of restaurant table reservations," 2024.[2] Resy, "Statement from Resy on the enactment of the Restaurant Reservation Anti-Piracy Act," 2024.[3] Tock, "Press Release: Tock responds to New York State's enactment of the Restaurant Reservation Anti-Piracy Act," 2024.[4] National Restaurant Association, "New York leads the way in tackling reservation fraud with the passage of the Restaurant Reservation Anti-Piracy Act," 2024.[5] Axios, "The hidden market for stolen restaurant reservations," 2022.
- In the realm of dynamic pricing, New York State progresses with the Restaurant Reservation Anti-Piracy Act to combat unauthorized reservation resales.
- The Act targets third-party platforms, preventing them from selling reservations without a direct, written agreement with the restaurant.
- This legislation aims to provide protection for emerging brands in the food service sector, ensuring fair practices in the supply chain.
- As part of a broader technology portfolio for the hospitality industry, the Act signals a commitment to innovation and leadership.
- The Act's implications extend beyond New York, potentially setting a trend for other states to follow.
- In the digital landscape of education-and-self-development, podcasts discuss the Act, delving into its effects on personal-growth and social-media platforms.
- Tech-savvy consumers keep up with the latest developments, reading books on the subject and using social-media platforms to learn about industry updates.
- As the Act takes effect, investors eye portfolio companies in the food-and-drink industry, seeing potential growth opportunities thanks to this regulatory move.
- Simultaneously, home-and-garden brands capitalize on the fashionable shift towards dining at home, designing gadgets that enhance the dining experience for the lifestyle-focused consumer.
- With the hospitality sector adapting to the challenges of the digital age, artificial intelligence continues to streamline operations, optimizing reservation systems and ensuring seamless transactions.
- Meanwhile, the entertainment industry creates new content revolving around the Restaurant Reservation Anti-Piracy Act, further enhancing public awareness and promoting a safer, more enjoyable dining experience for all.
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