Judiciary appoints Segall as ombudsman
Judi Segall, a seasoned conflict management professional, has been appointed as the newest ombudsperson at the Massachusetts Institute of Technology (MIT). The MIT Ombuds Office, where Segall will be working, is one of the many programs dedicated to promoting ethical conduct and facilitating positive growth within the Institute.
Segall's extensive career experiences have equipped her with a broad range of skills and knowledge to excel in her role. She holds a BA in history from the State University of New York at Oswego and a master's in social work from Stony Brook University. She was awarded certification from the Center for Mediation in Law in 2005 and was certified as an organizational ombudsman practitioner in 2011.
Segall's leadership roles in conflict resolution are impressive. She served as the president of the International Ombudsman Association, the president of the Ombudsman Association, and the president of the University and College Ombuds Association. Prior to her directorship of the Stony Brook Ombuds Office, she served as the executive assistant to Stony Brook's vice president for student affairs from 1989 to 1997. During her tenure at Stony Brook University, she led conflict management training courses and outreach programs for faculty, students, and staff.
One of Segall's notable achievements at Stony Brook University was conducting informal consultations with administrators and managers to raise awareness of systemic problems. This experience will undoubtedly prove valuable in her new role at MIT.
The MIT Ombuds Office, established in 1980 by former MIT President Paul Gray, has a long-established reputation in the field of organizational conflict resolution. The office’s staff, including Segall, adhere to principles that emphasize flexible, confidential, and informal approaches to conflict management, offering a variety of resolution processes depending on what fits best for the individuals involved.
Ombudspeople within these programs may also act as consultants and mediators in internal disputes. Segall's role in the MIT Ombuds Office involves helping community members resolve disputes, convey concerns, and express points of view. She will be working alongside Toni Robinson in the office.
Segall is replacing Mary Rowe, who retired after 41 years of service to MIT. With her appointment, Segall started her position on Sept. 2. The MIT Ombuds Office is one of more than 500 academic, corporate, and government ombuds programs across the country, charged with advancing constructive conflict management and supporting positive systems change.
References:
- MIT News
- Ombuds Association
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